BDO Remit (UK) Ltd - Belfast

How to file a complaint

  • > In Person - visit our office and speak to a member or staff.
    • BDO Remit (UK) Ltd - Belfast Branch
    • 3rd Floor Middleton Building 10 High Street Belfast BT1 2BA
  • > In writing or email - send a letter or email to the manager. The email address is cbnbelfast.complain@cbngrupo.net
  • > By phone - call our Customer Service Department at +(44) 289 043 6580

Once we have received your complaint, we will do the following:

  • STEP 1.
  • Write to you within two (2) working days to confirm we have received your complaint.
  •  
  • STEP 2.
  • We will always deal with your complaint as quickly as we can. However, if we have not solved or it remains unsettled within fifteen (15) working days after we received your complaint, we will write you the progress we have made and provide you a complete response as much as possible.
  •  
  • STEP 3
  • If we cannot solve or settle your complaint within fifteen (15) working days after receiving it, we will send you the final response letter clearly outlining our decision.
  •  
  • STEP 4.
  • You have the right to refer your complaint to the Financial Services Ombudsman within fifteen (15) days after receiving our final response letter.

Contact the Financial Ombudsman Service at:

The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR
Telephone:  0845 080 1800
Website: www.financial-ombudsman.org.uk

For BDO Remit (UK) Ltd contact details (Address, Telephone Number and Email), please go to Contact Us menu

Country: